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When it comes to investment, Business Travel Agencies are looking for solutions which allow them to differentiate by offering travelers end-to-end, personalized trips. With this in mind, Business Travel Agencies said they are most focused on sourcing full-service carrier (FSC) content over the next twelve months (50%), followed by hotel (41%) and insurance (40%).
“We're working to ensure our customers can provide the perfect end-to-end personalized experience for travelers”
Joerg Schuler
EVP, Media & Distribution, Hospitality
Amadeus
Interestingly, NDC and LCC content were only selected by 29% of respondents
In the short-term, Business Travel Agencies are seeking better access to full-service airline, hotel and insurance content.
Which type of supplier content is most important for Business Travel Agencies to source over the next 12 months?
Access to a wide range of relevant content in a single cloud-based platform allows Business Travel Agencies to enhance revenues, optimize agents’ productivity and deliver superior services to customers. At Amadeus we work to offer the solutions agents need to deliver the connected, end-to-end trips that corporate travelers demand.”
Jamel Chandoul
SVP, Travel Sellers, Middle East, Turkiye & Central Asia, Africa & EMEA Partner Markets, Amadeus
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